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OrbitNote

Nov 09 at 04:36pm GMT
Affected services
orbit.texthelp.com
snapandread.com
cowriter.com

Resolved
Jun 07 at 09:50am BST

We are aware of an issue affecting some customers with Snap&Read and Co:Writer. Chrome is disabling some extensions. We are working on an update to this.

In the meantime there is a workaround provided by Google to allow V2 extensions to load. Please visit our support article for instructions on how to do this: https://support.texthelp.com/help/orbitnote-extension-not-working-in-chrome-manifest-v3

Created
Nov 09 at 04:36pm GMT

We are aware of an issue effecting some users opening PDF's from Google Drive. Our developers are investigating the issue and hope to have it resolved soon.