Previous incidents
DataDesk may be returning no data/analytics at this time
Resolved Mar 12 at 05:29pm GMT
The Texthelp Development team is working currently to return this capability.
We've successfully restored data up until March 14. Our team is actively working on data from after this date.
Managing groups in Admin tool unavailable
Resolved Feb 21 at 01:40pm GMT
We are aware of an issue effecting our Admin Tool, specifically Managing groups. We are investigating the issue and hope to restore full service soon.
A small number of our online voices are currently unavailable
Resolved Feb 14 at 11:30am GMT
The problem has not been resolved.
Voice Notes Not Playing
Resolved Jan 29 at 11:00am GMT
We have identified the root cause of the issue and an update has been released.
2 previous updates
Google Docs Highlighting Issues
Resolved Jan 02 at 07:25pm GMT
Some users may be experiencing issues inside of Google Docs relating to the following features:
- Text-to-Speech Highlighting
- CheckIt
We are working to address the problem and provide an update to Read&Write for Google Chrome to the Chrome Web Store.