Previous incidents

April 2024
Apr 23, 2024
1 incident

Google Docs Highlighting Issues

Resolved Apr 23 at 03:21pm BST

Resolved 3:00 24 April
Some users may be experiencing issues inside of Google Docs relating to the following features:

Text-to-Speech Highlighting
CheckIt
We are working to address the problem and provide an update to Read&Write for Google Chrome to the Chrome Web Store.
March 2024
Mar 12, 2024
1 incident

DataDesk may be returning no data/analytics at this time

Resolved Mar 12 at 05:29pm GMT

The Texthelp Development team is working currently to return this capability.

We've successfully restored data up until March 14. Our team is actively working on data from after this date.
February 2024
Feb 21, 2024
1 incident

Managing groups in Admin tool unavailable

Resolved Feb 21 at 01:40pm GMT

We are aware of an issue effecting our Admin Tool, specifically Managing groups. We are investigating the issue and hope to restore full service soon.

Feb 14, 2024
1 incident

A small number of our online voices are currently unavailable

Resolved Feb 14 at 11:30am GMT

The problem has not been resolved.