Previous incidents
September 2025
Sep 29, 2025
1 incident
Global Tasks requesting product code for active users
Resolved Sep 29 at 09:39am BST
Active users are being asked to enter their product code again.
When the user enters their product code, they still do not get access to the Global Tasks service.
Sep 26, 2025
1 incident
Customers may be asked for their Product Code
Resolved Sep 26 at 04:16pm BST
We are investigating this issue as a a matter of priority. Apologies for any inconvenience caused.
August 2025